computer maintenance company
in New Brunswick and Quebec

Our IT services range from the sale of computers, printers and IT-related consumables to our unlimited service contracts.

 

Service Agreement

Computech has set up a service agreement which allows us to offer our customers an unlimited monthly service.

The benefits it provides:

• Unlimited technical support available for the covered device.

• Portal available 24 hours for the creation of a service ticket.

• Priority action. (In less than 4 hours)

• Regular update for optimal protection. (Reduction of vulnerabilities)

• Preventive maintenance to increase the performance and life of the device.

• Saves time and money.  (no downtime = no loss of income)

• The budget for the support of each device is facilitated and unexpected expenses are eliminated.

• Price advantage for customers on other services not related to the covered device.

• Avoid using unqualified internal resources to track down technical problems causing loss of time and productivity.

 

Managed Services

OURmanagement tool (MSP) allows us to remotely monitor, J365 / h24 the state of the infrastructure of ourcustomers in New Brunswickor toQuebec.

We check the condition of:

• Servers

• Personal work places

• Printers

• Switches

• Routers

• Access points

• UPS

• Surveillance cameras

• Digital signs

 

We are able to detect and remedy a technical problem in advance. This action eliminates any interruption or slowdown in our customers' activities.