Entreprise de maintenance informatique
au Québec

Our IT services range from the sale of computers, printers and IT-related consumables to our unlimited service contracts.

 

Service Agreement

Computech has set up a service agreement that allows us to offer our customers unlimited monthly service.

The benefits it provides:

• Unlimited technical support available for the covered device.

• Portal available 24 hours for the creation of a service ticket.

• Priority action. (In less than 4 hours)

• Regular update for optimal protection. (Reduction of vulnerabilities)

• Preventive maintenance to increase the performance and life of the device.

• Saves time and money.  (no downtime = no loss of income)

• The budget for the support of each device is facilitated and unexpected expenses are eliminated.

• Price advantage for customers on other services not related to the covered device.

• Avoid using unqualified internal resources to track down technical problems causing loss of time and productivity.

 

Managed Services

Our management tool (MSP) allows us to monitor the status of our customers' infrastructure remotely, J365/h24.

We check the condition of:

• Servers

• Personal work places

• Printers

• Switches

• Routers

• Access points

• UPS

• Surveillance cameras

• Digital signs

 

We are able to detect and remedy a technical problem in advance. This action eliminates any interruption or slowdown in our customers' activities.

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