IT

Services

It's tranquility of mind with your IT!
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Our IT services range from the sale of computers, printers and IT-related consumables to our unlimited service contracts.
 
Service Agreement
Computech has set up a service agreement that allows us to offer our customers unlimited monthly service. The benefits it provides:
    - Unlimited technical support available for the covered device.
    - Portal available 24 hours for the creation of a service ticket.
    - Priority action. (In less than 4 hours)
    - Regular update for optimal protection. (Reduction of vulnerabilities)
    - Preventive maintenance to increase the performance and life of the device.
    - Saves time and money. (no downtime = no loss of income)
    - The budget for the support of each device is facilitated and unexpected expenses are            eliminated.
    - Price advantage for customers on other services not related to the covered device.
    - Avoid using unqualified internal resources to track down technical problems causing loss        of time and productivity.
 
Managed Services
Our management tool (MSP) allows us to monitor the status of our customers' infrastructure remotely, 365/24.
We check the condition of:
   - Servers
   - Workstations
   - Printers
   - Switches
   - Routers
   - Access Points
   - UPS
   - Surveillance Cameras
   - Digital Signages

We are able to detect and remedy a technical problem in advance. This action eliminates any interruption or slowdown in our customers' activities.